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- Introduction to Homelessness Advice
- How an Adviser can Help
- Specialist and Generalist Agencies
Specialist and Generalist Agencies
Getting advice as early as possible can really help. As soon as you need help you should contact your local Housing Options and Advice Teams who will be able to offer you advice on what your options are and what help they can offer you. They can potentially: find accommodation for you, negotiate with creditors if you are threatened with repossession or liaise with your landlord. We have listed the main Councils that we work with in relation to homelessness. If the Council for your area is not listed just click on the link below which will take you to Yell and type in the councils name. Then enter the word “homelessness” and contact details will be displayed.
Stockton-on-Tees
Housing Options
16 Church Road
Stockton-on-Tees
TS18 1TX
Tel: 01642 528389
Fax: 01642 526305
Emergency Out of Hours Tel: 08702 402994
Email: housing.options@stockton.gov.uk
Opening Hours
Monday - Thursday: 8.30am-5.00pm
Friday: 8.30am-4.30pm
Middlesbrough
Homechoice
Corporation Road
Middlesbrough
TeL: 08000 461 600
Emergency Out of Hours Tel: 08000 461 600
Opening Hours
Monday, Tuesday, Thursday: 9am - 5pm
Wednesday: 10am - 5pm
Friday: 9am - 4.30pm
Redcar and Cleveland
Belmont House
Rectory Lane
Guisborough
TS14 7FD
Tel: 01287 612444 or 08456 126126
Fax: 01287 612451
Emergency Out of Hours Tel: 01642 771300
E-mail: housing_clientservices@redcar-cleveland.gov.uk
Opening Hours
Monday to Thursday: 9.00am - 4.00pm
Friday: 9.00am - 3.30am
Hartlepool
Housing Advice Team
Civic Centre
Victoria Road
Hartlepool
Tel: 01429 266522
Emergency Out of Hours Tel: 01429 869424
Opening Hours
Monday, Tuesday, Thursday, Friday: 9:00am - 4:00pm
Wednesday: 1pm - 4pm
Hambleton
Tel: 0845 1211 555
Emergency Out of Hours Tel: 01609 767267
The majority of applicants are seen by appointment between 9am and 5pm at one of the Council offices - in Northallerton, Stokesley or Easingwold
Richmondshire
Housing Unit
Frenchgate House
Frenchgate
Richmond
DL10 7AF
Tel: 01748 829100
Emergency Out of Hours Tel: 01653 690738
In a Hurry?
If you are in a crisis situation and need assistance straight away, the following agencies might be able to help:
- Shelter's free national helpline - 0808 800 4444 (homelessness and general housing advice)
- Housing Aid Centres (specialist advice about housing issues)
- Citizens Advice Bureaux (general advice about most issues)
- Social Services (help for some children and young people, older people and some people with health problems)
- National Women's Aid - 0808 2000 247 (advice for women experiencing violence from a partner)
You will be able to find contact details of all these agencies in the Yellow Pages or using the YELL online directory (www.yell.com).
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