Make a Complaint

We know that complaints and comments are a source of rich customer feedback and an opportunity to identify how to improve performance.

They are a clear indication of when a service fails to satisfy our customers.

Please download the document below for more information.

• Download Complaints Document

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Complaints Form

To make a complaint, please fill in the form below and click on the 'Send Complaint' button. The information will be sent to our staff who will investigate the problem and respond as soon as possible.

Please note that fields marked with an asterisk (*) must be filled in.

Full Name *

Email *

Address Enter Address here

Post Code

Telephone *

Nature of Complaint * Enter Nature of Complaint here

Can you propose a solution ? Enter Proposed Solution here

Have you reported this before ? Yes No

If so, please give details and response Enter Previous Report Details here

Action