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• Introduction to Investing in your Home
• Customer Consultation
• Repairs Focus Group
• Customer Feedback

Consultation

Consultation with residents plays a vital role in our investment work. We consider each of the individual tenants needs and preferences where possible on any planned maintenance work. For example tenants can currently choose from five different styles of kitchen units as well as choices for worktops, tiling and flooring. Tenants also have the option to upgrade their kitchen using the ‘Buy in Scheme’ where by there is an opportunity to purchase extras, such as an oven and hob. Further details are available from the Asset Management Co-ordinator John Findlay.

We are looking to further improve the level of choices available in the kitchen and bathroom programmes.