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Leaflets

Downloadable Leaflets

The following Leaflets are available for download from the Endeavour Housing Association website.

Downloadable files are usually in pdf format and you will need acrobat reader software to read and print the document.

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Your Guide to Gas Servicing (148 KB)

We want to make sure that our tenants are safe in their homes. For this reason, we perform annual services to the gas appliances in your property....

front cover of Leaflet: Rent Payment Card Rent Payment Card (236 KB)

Details of how to get a Rent Payment Card

front cover of Leaflet: Rent Arrears Rent Arrears (84 KB)

The Association operates a firm, but fair, Rent Arrears Policy, which offers early advice and assistance to those who fall into arrears.

front cover of Leaflet: Problems with a neighbour Problems with a neighbour (92 KB)

Everyone has the right to live peacefully within the community. Unfortunately this doesn?t always happen. There is always a certain amount of noise and disturbance from our neighbours that we all have to put up with. However, some disturbance may be unacceptable and may result in dispute.
This leaflet explains what you can do to resolve any disputes that you may be having with your neighbour, as well as, how we can help you.

front cover of Leaflet: Private Sector Leasing Scheme Richmondshire Private Sector Leasing Scheme Richmondshire (58 KB)

Private Sector Leasing Scheme Richmondshire

front cover of Leaflet: Private Sector Leasing Scheme Redcar & Cleveland Private Sector Leasing Scheme Redcar & Cleveland (58 KB)

Private Sector Leasing Scheme
Redcar & Cleveland

front cover of Leaflet: Private Sector Leasing Scheme Middlesbrough Private Sector Leasing Scheme Middlesbrough (58 KB)

Private Sector Leasing Scheme Middlesbrough

front cover of Leaflet: Private Sector Leasing Scheme Private Sector Leasing Scheme (57 KB)

Private Sector Leasing Scheme
Our PSL accommodation offers temporary
housing to people experiencing homelessness.

The accommodation comprises of one, two and three bedroomed self contained flats and houses all containing carpets, curtains and cooker.

We have properties in Middlesbrough, Redcar & Cleveland and Richmondshire and Local Authority areas.

front cover of Leaflet: How to make a complaint How to make a complaint (87 KB)

Customers generally accept that on occasion things go wrong, but expect that something will be done to put them right.
Endeavour is an organisation that highly values complaints, learns from them and uses them to improve services.

front cover of Leaflet: How to conduct your tenancy How to conduct your tenancy (87 KB)

This leaflet supplements your Tenancy agreement and expands on some of the main points.

front cover of Leaflet: Hartlepool Floating Support Service Hartlepool Floating Support Service (86 KB)

The Floating Support Service is a partnership between Endeavour Housing Association and Hartlepool Borough Council to provide support to tenants who live in Private Rented Accommodation.

front cover of Leaflet: Are you worried about your mortgage? Are you worried about your mortgage? (727 KB)

Are you worried about your mortgage?

If you are struggling to pay your mortgage, act now to stop your situation becoming worse.

front cover of Leaflet: A Guide to your Repairs and Maintenance Service A Guide to your Repairs and Maintenance Service (61 KB)

A guide to your Repairs and Maintenance Service: We are committed to providing a good quality and responsive repairs service that meets your needs.

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We have taken all reasonable steps to ensure that the information contained on these Web pages is accurate and correct at the time of writing and is regularly updated. However, Endeavour Housing Association does not accept any liability for any loss or damage caused by reliance on this information. Neither does the Association accept any responsibility for information contained in other websites to which this site links.

We strongly advise users to check any information before acting or relying on it.

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