Downloadable Leaflets
The following Leaflets are available for download from the Endeavour Housing Association website.
Downloadable files are usually in pdf format and you will need acrobat reader software to read and print the document.
Click here to download and install this free software if required.
Your Guide to Gas Servicing (148 KB)
We want to make sure that our tenants are safe in their homes. For this reason, we perform annual services to the gas appliances in your property....
Rent Arrears (84 KB)
The Association operates a firm, but fair, Rent Arrears Policy, which offers early advice and assistance to those who fall into arrears.
Problems with a neighbour (92 KB)
Everyone has the right to live peacefully within the community. Unfortunately this doesn?t always happen. There is always a certain amount of noise and disturbance from our neighbours that we all have to put up with. However, some disturbance may be unacceptable and may result in dispute.
This leaflet explains what you can do to resolve any disputes that you may be having with your neighbour, as well as, how we can help you.
Private Sector Leasing Scheme (57 KB)
Private Sector Leasing Scheme
Our PSL accommodation offers temporary
housing to people experiencing homelessness.
The accommodation comprises of one, two and three bedroomed self contained flats and houses all containing carpets, curtains and cooker.
We have properties in Middlesbrough, Redcar & Cleveland and Richmondshire and Local Authority areas.
How to make a complaint (87 KB)
Customers generally accept that on occasion things go wrong, but expect that something will be done to put them right.
Endeavour is an organisation that highly values complaints, learns from them and uses them to improve services.
Hartlepool Floating Support Service (86 KB)
The Floating Support Service is a partnership between Endeavour Housing Association and Hartlepool Borough Council to provide support to tenants who live in Private Rented Accommodation.
Top of page