A guide to your Repairs and Maintenance Service: We are committed to providing a good quality and responsive repairs service that meets your needs.

For more information on Endeavours appraoch to Anti-Social Behaviour please read the attached leaflet.

Are you worried about your mortgage?

If you are struggling to pay your mortgage, act now to stop your situation becoming worse.

The Floating Support Service is a partnership between Endeavour Housing Association and Hartlepool Borough Council to provide support to tenants who live in Private Rented Accommodation.

This leaflet supplements your Tenancy agreement and expands on some of the main points.

Customers generally accept that on occasion things go wrong, but expect that something will be done to put them right.
Endeavour is an organisation that highly values complaints, learns from them and uses them to improve services.

Everyone has the right to live peacefully within the community. Unfortunately this doesn?t always happen. There is always a certain amount of noise and disturbance from our neighbours that we all have to put up with. However, some disturbance may be unacceptable and may result in dispute.
This leaflet explains what you can do to resolve any disputes that you may be having with your neighbour, as well as, how we can help you.

The Association operates a firm, but fair, Rent Arrears Policy, which offers early advice and assistance to those who fall into arrears.

Details of how to get a Rent Payment Card