Paying your Rent
How to Pay your Rent
You can pay your rent by any one of the following methods :-
Debit Card
Rent can be paid at any time of night or day by debit card on our secure website by visiting our Pay Online Now page.
You can also pay by debit card in person our head office, or over the phone. Just pop in or call on of our Customer Service Assistants on 01642 796200
Direct Debit
Rent can be paid weekly, fortnightly or monthly. Ask for a form from your housing officer or from head office.
You can pay by cash or debit card at any Post Office. To do so you must use the Post Office payment card issued at the start of your tenancy.
Cash/Cheque/Postal Order
You can pay with these over the counter at our office.
Post
Post cheques or postal orders to head office, but don’t send cash.
Paypoint/ Payzone
You can pay your rent at any outlet that displays the Paypoint and Payzone signs using your rent payment card.
Rent Arrears
We depend on the income from rent payments to continue to provide our high level of management, maintenance and repair services, and also to help us develop new homes.
Most residents understand the importance of paying their rent on time, which we appreciate, but some fall into arrears. If you are having problems in paying your rent your Housing Officer is there to help. You should get in touch with them as soon as possible to discuss any problems and arrange a suitable repayment plan.
View Welfare Benefits and Money Advice
Visit Citizens Advice Bureau website
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